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Table 7 Overview of EES events, competence facets, and EES items

From: Reliability and validity of a computer-based assessment of cognitive and non-cognitive facets of problem-solving competence in the business domain

EES event (point of time)

Competence facet (see Fig. 1)

EES items (translated from German and condensed)

Short email response after receipt of the task (after 3 min)

Situational confidence in one’s competence (C1)

C1_1: Sender of the task requests a first quick estimation

Answer from 1 = ‘I do not know yet what to do here’ to 4 = ‘I know exactly what to do here’

Personal interest in the problem context/content (D1)

D1: Sender of the task asks whether tasks like this are interesting to the apprentice

Answer from 1 = ‘Tasks like this are not interesting to me’ to 4 = ‘Tasks like this are very interesting to me’

Phone call of sender of the task (after 10 min)

Situational confidence in one’s competence (C1)

C1_2: Sender of the tasks requests a further estimation

Answer from 1 = ‘I am afraid I will not be able to cope with it, but I will do my best’ to 4 = ‘I can definitely cope with it and give my best’

Ambiguity/uncertainty tolerance (C2)

C2: Sender of the task asks whether the apprentice likes to work on comprehensive tasks like this

Answer from 1 = ‘I do not like to work on such comprehensive tasks’ to 4 = ‘I very much like to work on such comprehensive tasks’

Short visit of a colleague (after 20 min)

Maintaining positive and active emotional states (D2)

Friend enters the office asks how one is doing

D2_1: from 1 = ‘not at all’ to 4 = ‘very nervous’ (−)

D2_2: from 1 = ‘not at all’ to 4 = ‘very curious’

D2_3: from 1 = ‘not at all’ to 4 = ‘very irritated’ (−)

D2_4: from 1 = ‘not at all’ to 4 = ‘very confident’.

Short request from the sender of the task after receipt of the solution (after submission or after 30 min)

Situational confidence in one’s solution (C3)

C3: Sender of the task asks how confident the apprentice is about her/his solution and whether the solution has to be checked before its implementation

Answer from 1 = ‘Unfortunately, I did not arrive at a solution at all’ over 2 = ‘I am afraid you should check everything in detail because I assume I made some mistakes’ to 5 = ‘I think, I found a proper solution that you do not have to check in detail, again’

Interest in the progress of/in learning from the problem (D3)

Participants are to check two of the following statements for his email answer. ‘Working on tasks like this, …

D3_1: … I am always a bit anxious that I might not solve it.’ (distractor)

D3_2: … I feel that I am accepted as a full team member’. (distractor)

D3_3: … I can always learn something interesting’

D3_4: … I have the opportunity to demonstrate my skills’. (distractor)

D3_5: … I am afraid to make a fool of myself if I fail’. (distractor)

D3_6: … I wish someone would explain to me how to make it better afterwards’

  1. All prompts and items were the same for all of the three problem scenarios; (−) indicate inverse items