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Table 5 Summary of survey responses to three dimensions, showing average agreement (from 1: strongly agree, to 5: strongly disagree) across seven dimensions by student group

From: Tertiary students’ perceptions of hospitality careers in Vietnam

#

Statements

Groups

n

Mean

SD

\(\varvec{\chi}_{4}^{2}\)

p

V

Pay/promotions opportunities

1

I think that the pay for most hospitality jobs not sufficient to lead a satisfactory life

VET

102

3.37

1.03

42.73

.000*

.41

 

HE

147

2.57

.95

   

2

Considering the long hours and work load I find the pay low in the hospitality industry

VET

104

3.18

1.09

49.62

.000*

.45

 

HE

148

2.27

.82

   

3

Promotion is based on merit

VET

100

1.94

.60

21.64

.000*

.29

  

HE

149

2.30

.91

   

4

Promotion opportunities are satisfactory

VET

100

2.15

.77

34.09

.000*

.37

  

HE

149

2.79

.83

   

5

The opportunity of getting promoted to managerial positions is limited

VET

100

3.16

1.08

41.29

.000*

.41

 

HE

148

2.39

.84

   

6

Number of years worked in the industry is taken into consideration in promotion decisions

VET

89

3.10

1.15

31.10

.000*

.35

 

HE

147

2.44

.89

   

7

It is very difficult to get promoted if you do not ‘have an uncle in the court’

VET

97

3.45

1.16

44.24

.000*

.43

 

HE

149

2.62

.98

   

8

Promotions are not consistent

VET

97

3.53

1.00

47.10

.000*

.44

  

HE

149

2.60

.94

   

Managers

1

Managers value to employees

VET

99

1.95

.63

23.05

.000*

.31

  

HE

149

2.47

.91

   

2

Managers do not make an effort for the organisational commitment of employees

VET

99

3.92

.60

30.50

.000*

.35

 

HE

147

3.37

.84

   

3

Managers delegate authority in order for employees to do their jobs better

VET

98

1.89

.61

22.35

.000*

.30

 

HE

149

2.34

.80

   

4

Most managers do not have an educational background in hospitality

VET

101

4.03

.68

46.45

.000*

.43

 

HE

147

2.63

.85

   

5

Managers value employees’ suggestions

VET

103

2.03

.75

33.60

.000*

.37

  

HE

147

2.63

.85

   

6

Managers do not reward employees who are doing a good job

VET

100

3.61

.88

17.90

.001

 
 

HE

146

3.16

.89

   

7

Managers behave respectfully to employees

VET

103

1.84

.60

31.89

.000*

.36

  

HE

147

2.40

.86

   

8

Managers make sure that employees participate in decisions affecting their job

VET

103

2.18

.82

9.62

.047

 
 

HE

149

2.50

.90

   

9

There is no good relationship between managers and employees

VET

103

3.73

.82

18.23

.001

 
 

HE

149

3.28

.84

   

10

Managers do not help solve employees’ personal problems

VET

100

3.58

1.01

37.74

.000*

.39

 

HE

147

3.05

.81

   

11

Managers do provide vocational training when necessary

VET

103

1.82

.70

23.70

.000*

31

 

HE

147

3.05

.81

   

12

Managers behave in a fair way to employees

VET

104

1.98

.67

28.78

.000*

.34

  

HE

148

2.55

.88

   

13

Managers do not put great effort into making employees satisfied from their jobs

VET

102

3.86

.83

33.35

.000*

.37

 

HE

145

3.21

.93

   

Commitment to the industry

1

The disadvantages of working in the hospitality industry outweigh the advantages

VET

104

3.75

.79

30.31

.000*

.35

 

HE

149

3.07

.99

   

2

I am very happy to have chosen hospitality as a vocation path

VET

104

1.90

.66

29.05

.000*

.34

 

HE

149

2.44

.87

   

3

I would not want my son or daughter to study hospitality and work in the hospitality industry

VET

102

3.51

1.06

12.46

.014

 
 

HE

149

3.15

1.05

   

4

I would like to work in the hospitality industry after graduation

VET

104

3.63

1.29

24.55

.000*

.41

 

HE

148

3.51

.94

   

5

I will definitely not work in the hospitality industry after graduation

VET

104

3.63

1.29

24.55

.000*

.31

 

HE

148

3.51

.94

   

6

I recommend first year students choose a different career path than hospitality

VET

103

3.97

.89

8.73

.068

 
 

HE

146

3.87

.91

   

7

It was a mistake to choose hospitality as a career path

VET

103

4.15

.73

8.08

.89

 
 

HE

148

3.87

.91

   

8

I recommend a job in the hospitality industry to my friends and relatives because it is very nice to be part of this industry

VET

103

1.94

.76

40.97

.000*

.41

 

HE

145

2.53

.79

   

9

I see my vocational (professional) future in the hospitality industry

VET

103

2.47

.99

44.51

.000*

.42

 

HE

148

3.36

.94

   
  1. * Due to Bonferroni correction of multiple testing, significance is tested against p < .001; Effect sizes (Cramer’s V) based on Cohen’s (1988) guidelines: between .20 and .40 “medium or typical”, between .40 and .60 “large or larger than typical